Privacy Policy
1. Introduction
USMBoost (“we”, “our”, “us”) operates the website https://usmboost.com (the “Site”) and provides professional email marketing and automation services (the “Service”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data.
2. Company Information
Company Name: USMBoost
Registered Address: 15 Rue Alkassar, Maarif, Casablanca 20000, Morocco
Contact Email: [email protected]
3. Information We Collect
We collect and process the following types of personal information:
- Account Data: Name, email address, password (encrypted)
- Contact Details: Email, phone number (if provided)
- Billing Information: Payment details processed by secure third-party gateways
- Usage Data: IP address, browser type, pages visited, access time, cookies
- Email Campaign Data: Contact lists you upload, campaign statistics (opens, clicks, unsubscribes)
- Support Data: Messages or attachments sent to our support team
4. How We Collect Information
We collect data through:
- User registration and account setup
- Form submissions, live chat, or customer support requests
- Payments and subscription renewals
- Cookies and tracking technologies
- Uploaded contact lists and campaigns sent through our platform
5. How We Use Your Information
We use your data to:
- Provide and manage your USMBoost account
- Send service-related notifications and billing invoices
- Improve the performance and reliability of our platform
- Offer customer support and respond to inquiries
- Send marketing communications (with your consent where required)
- Comply with legal obligations
6. Legal Basis for Processing (GDPR)
If you are in the European Union or a similar jurisdiction, our processing of your personal data relies on:
- Performance of a contract: To provide the services you requested.
- Legitimate interest: To improve our platform, prevent fraud, and ensure its security.
- Consent: For marketing and optional communications where legally required.
- Legal obligation: When we are required to process data to comply with applicable law.
7. Sharing and Disclosure
We may share your information only with trusted third parties, such as:
- Hosting providers for site and data storage
- Payment processors for secure billing and subscription management
- Analytics and email delivery partners to optimize performance and deliverability
- Legal authorities if we are required to do so by law or legal process
We do not sell or rent your personal data to third parties.
8. Cookies and Tracking
We use cookies and similar technologies to improve user experience, track performance, and manage sessions on the Site. Cookies may also be used in our emails to measure opens and interactions.
You can disable cookies in your browser settings, but some features of the Site may not function properly if cookies are disabled.
9. Data Retention
We retain your personal data only as long as is necessary to provide our services, fulfill the purposes described in this Policy, or as required by applicable law.
You may request deletion of your account and associated data at any time by contacting [email protected]. Some data may be retained if we are legally required to keep it.
10. Data Security
We use SSL encryption and industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
While we implement appropriate safeguards, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we strive to protect your data to the best of our ability.
11. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction or update of inaccurate or incomplete data
- Request deletion of your personal data, subject to legal limitations
- Object to or restrict certain types of processing
- Request data portability, where applicable
- Withdraw consent for processing based on consent, at any time
To exercise any of these rights, contact us at [email protected].
You may also have the right to lodge a complaint with your local data protection authority.
12. Third-Party Services and Links
Our Site or emails may contain links to third-party websites or services. These sites have their own privacy policies, and we are not responsible for their content, security, or practices. We encourage you to review the privacy policies of third-party sites you visit.
13. Children’s Privacy
USMBoost is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe that a child has provided us with personal data, please contact us so we can remove the information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we do, we will update the “Last Updated” date at the top of this page.
We encourage you to review this page periodically to stay informed about how we protect your information.
15. Contact
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Email: [email protected]
Address: 15 Rue Alkassar, Maarif, Casablanca 20000, Morocco
