Refund & Cancellation Policy
Last updated: September 2026
Vizloft's core listing (a free listing with a dofollow backlink and indexing submission) is free and has nothing to refund. This policy covers the two paid, one-time add-ons: a custom launch date (₹99) and a boost to the top of the directory (₹49). Both are processed through Cashfree.
Before the paid feature activates
If your payment succeeds but the feature it paid for hasn't activated yet — for example, your listing is still pending admin approval — you can email hello@vizloft.com to cancel and request a full refund at any time before activation.
After the paid feature activates
Once a custom launch date has been used to publish your listing, or a boost period has started, the service has been delivered and the payment is non-refundable — this matches how most instant digital services work. If your listing is later rejected during admin review before it goes live, any custom-date payment tied to it is refunded in full automatically.
Technical issues
If a payment was deducted but the corresponding feature never activated due to an error on our end, contact us within 7 days and we'll refund it in full.
How refunds are issued
Approved refunds are issued back to the original payment method via Cashfree, typically within 5–7 business days.
Contact
For any refund or cancellation request, email hello@vizloft.com with your listing name and payment details.